TechCrunch @Twitter: Your Stupid Problems and Why they are Odd.

Please note, this article does not express the opinions of all PAO’ers. Just most of us. TechCrunch is a web resource that you can access at http://www.techcrunch.com .

follow_pao1Twitter just went through an awful 24-hour stretch. It included taking away a feature some people loved, probably being misleading about it, getting a huge amount of backlash, halfway bringing the feature back, and getting railed by the press for it all — with bouts of downtime mixed in for good measure.

This is hardly the first time Twitter has had everyone up in arms, and it won’t be the last, but it’s pretty astonishing how the company seemed to solve one problem by creating two more. Sure, it’s easy to play desk-chair quarterback, and probably a bit unfair — but it’s also fun, and a good cautionary tale, so let’s do that.

Here’s how the past 24 hours at Twitter went down:

Problem 1: Twitter yanks Continue reading “TechCrunch @Twitter: Your Stupid Problems and Why they are Odd.”